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All online orders are subject to credit card authorization and verification with the credit card holder and issuing bank. You may be contacted to provide further verification of your billing information within 1-2 business days.

We reserve the right to cancel or delay an order if verification is not received within the specified time or if we are unable to verify your billing and/or shipping information. So that your order is shipped without delay, please make certain the billing information you have given us exactly matches your credit card issuing bank records. If the information you have provided does not match your credit issuing bank records, your order will be unsuccessful and will be cancelled.

We do not charge your credit card until your order has been shipped. However, once you have placed your order, your credit card statement may show a pending charge on your account. This is an authorization hold that your bank uses to reserve funds for your order. In the event that your order is unsuccessful or is cancelled, these pending charges will be released within 3-7 days at the discretion of your credit card issuing bank. Please contact your bank for further information as bank policies regarding authorization holds may vary.