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Phone: 1.800.717.AXAX 24/7
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Shipping Options
Shipping Options

Standard Shipping Policies & Rates:

$5.00 Shipping on all orders every day! This applies to Ground Shipping.

To estimate when your order will be delivered, please take the following into account:

All orders including Same-Day orders are subject to credit card authorization and verification prior to processing. For security purposes and as a protection to our customers, A|X reserves the right to cancel orders with incorrect billing information in which you will not be charged.

Please note on Same-Day orders we will contact customers before noon to expedite the order. In the event that your information is not verified by noon, your Same-Day order will be shipped the next day upon verification.

Orders are processed Monday through Friday, excluding holidays. Orders received on weekend days, holidays and after 12 noon EST will be processed the next business day

So your order is shipped without delay, please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Verification and order processing normally takes one business day.

Delivery Schedule
Estimated delivery includes order processing time and shipping time.

$5.00 Shipping on all orders every day!

GROUND $5 within 5-7 Days Tuesday-Saturday (excluding holidays)

EXPRESS $12 within 3-5 Days Monday-Friday (excluding holidays)

EXPRESS PLUS $16 within 2-3 Days Monday-Friday (excluding holidays)

SAME-DAY $5 Delivery in Manhattan
Delivered between 2pm-6pm if placed by 12:00 noon EST.

Delivery Restrictions
SAME-DAY delivery in Manhattan is available based on zip codes for the following zip codes:
10001, 10002, 10003, 10005, 10006, 10007, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028, 10029, 10030, 10031, 10036, 10037, 10038, 10041, 10048, 10055, 10069, 10101, 10103, 10104, 10105, 10106, 10107, 10108, 10110, 10111, 10112, 10113, 10118, 10119, 10120, 10121, 10122, 10123, 10128, 10150, 10151, 10152, 10153, 10154, 10155, 10158, 10159, 10162, 10165, 10166, 10167, 10168, 10169, 10170, 10171, 10172, 10173, 10174, 10175, 10176, 10177, 10178, 10249, 10256, 10260, 10268, 10270, 10271, 10272, 10276, 10278, 10279, 10280, 10281, 10282, 10285, 10286

For APO/FPO addresses, GROUND-United States Postal Service is the only delivery method.  We do not ship to PO Boxes.

Tracking Information

As soon as your order is billed and shipped, we will send an email confirmation with shipment and tracking details.

Find the USPS or Fedex number on your shipping confirmation email and enter that number at either www.fedex.com or www.usps.com to check status of your online order.

Or you can call us at 1.800.717.AXAX or email us at custserv@armaniexchange.com to track your order.

Please note that it can take up to 24 hours before tracking information is updated on the shipping carrier's website (your order can be shipped either via USPS or Fedex). Please consider the following when tracking your order:

-Credit card verification / approval must be made prior to processing your order. In the event that your credit card is not authorized, A|X reserves the right to cancel your order. Should this occur, an email notification will be sent.
-Express and Express Plus orders placed after 1PM EST are processed the following business day.
-Express orders are shipped during business days (Mondays through Fridays, excluding holidays).

Where is My Order?
Where is my Order

To estimate when your order will be delivered please take into account, for security purposes and as a protection to our customers, all online orders are subject to credit card authorization and verification with the credit cardholder and issuing bank prior to processing. You may be contacted within 24 business hours for further billing verification. If we do not contact you, your order will be processed and you will receive a shipping confirmation once your order is shipped.

As soon as your order is billed and shipped, we will send an email confirmation with shipment and tracking details.

There are 2 ways you can track your order:

1. You can track your order on our website. Just Click Here.

2. Find the USPS or Fedex number on your shipping confirmation email and enter that tracking number at either www.fedex.com or www.usps.com to check status of your online order.

Please note that it can take up to 24 hours before tracking information is updated on the shipping carrier's website (your order can be shipped either via USPS or Fedex). Please consider the following when tracking your order:

-Credit card verification / approval must be made prior to processing your order. In the event that your credit card is not authorized, A|X reserves the right to cancel your order. Should this occur, an email notification will be sent.
-Express and Express Plus orders placed after 2PM EST are processed the following business day.
-Express and Same Day orders placed after 1pm orders are shipped during business days (Mondays through Fridays, excluding holidays).

PO Box and FPO / APO Address
PO Box and FPO

We deliver to APO/FPO addresses using the United States Postal Service (USPS). To ship to these addresses, the only delivery method is GROUND service.  We do not ship to PO Boxes at this time.

Sales Tax
Sales Tax

Applicable sales tax will be charged to orders shipped to the following states: California, Colorado, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York, Pennsylvania, Puerto Rico, Texas, Virginia, Washington DC and Washington.